I've been using Basecamp and Dabble since starting at Undercurrent just over six months ago. We use - Basecamp - an online project management tool, in combination with - Dabble - an online customizable database. Both tools together allow us to manage internal milestones and activity, disseminate project updates to remote Agents, and keep up with day-to-day client communication.
I have to admit, I only started using Basecamp and Dabble seriously since January, and since then, it has totally turned me into a believer.
Basecamp takes project organization and accountability to the next level, turns email into collaborative ongoing conversations, reminds users of upcoming and late milestones, and files all messages and documents in a way that it can be easily found.
Dabble has pretty much completely discontinued my need for Excel and Numbers - and that my friends is a beautiful thing. Not to mention I can create charts and graphs from all data entered, and incredibly valuable tool for reporting.
Basecamp has recently added two features that makes me want to cry with joy:
Responding to a message using email. Before, you would have to click on a link in the email with the message, sending you to
the company basecamp site, in order to make a comment on the message. This feature probably saves me 7 hours a week in basecamp work.
Frequently accessed project feature. Hallelujah. I use about 6 different projects daily, so this helps navigate through the other projects with ease. I bet this feature is saves the entire office 20 hours a week of basecamp work, at least.
